Our Staff

Our staff is a liaison between you, the patient, and Dr. Hein. If you need assistance in the office regarding insurance or any medical concerns, please feel free to consult our staff.

Our staff handles all patient scheduling, billing, insurance queries, and administrative concerns. Our nurse helps Dr. Hein with patient consultation, education, and follow-up care. Each staff member was chosen specifically for their professional experience and friendly personality.

Carly Bernstein, PA-C Certified Physician AssistantCarly Bernstein, PA-C Certified Physician Assistant – Carly joins Dr. Hein’s practice as a Board Certified Physician Assistant. Carly was born and raised in the Boston area and has a degree in Biology from Trinity College in Hartford, CT, where she played on Trinity’s Varsity field hockey and softball teams. Prior to PA school, Carly worked as a Scrub Technician/Medical Assistant in the Department of Facial Plastics at Massachusetts Eye and Ear Infirmary, where her love for plastic surgery started. She graduated with her degree in PA studies from Massachusetts General Hospital’s Institute of Health Professions in 2018 and began her career in Cardiac Surgery at Brigham and Women’s Hospital. She split time between the operating room and the intensive care unit, developing a keen understanding and passion for high-stakes surgical procedures and complex medical patients. In her spare time, Carly enjoys spending time with her fiancée and their puppy Milo. Carly is excited to work alongside Dr. Hein and deliver high-quality patient care.

Lisa Shumski Office ManagerLisa Shumski Office Manager – Lisa joined our team as Practice Manager in July of 2005. With over 30 years’ experience in the medical field, her main goal is in the best interest of the patient. Lisa coordinates all patient related functions, business operations, public relations, and sales and marketing efforts and truly enjoys working closely with our patients throughout their experience here. Lisa has 3 children and 10 grandchildren and enjoys spending her off time with her husband and family. Lisa’s interest are Fitness, Nascar and camping.

Kathleen Ronzio Licensed Master AestheticianKathleen Ronzio Licensed Master Aesthetician – From Acne to Menopause and everything in between, healthy is her passion.
With 22 years as a Licensed Master Aesthetician, Kathleen has dedicated her life to helping clients find the balance through nutrition and beautiful skin – from within.
Skin is our largest organ with it’s own microbiome. In today’s environment patients are much more aware of the importance of cellular interconnectedness.
Kathleen received her aesthetics license from Catherine Hinds Institute of Aesthetics and holds a certification from IIN (Institute of Integrative Nutrition) as a Holistic Health Coach. Further studies include a deeper dive into the root cause of disease through the lens of functional medicine.
Kathleen brings a wealth of knowledge and passion to our practice and has built the trust of patients over many years.
Kathleen’s pride and joy are her 2 Entrepreneurial sons and her three adorable grandsons.

Sharon Brutti is our office manager and patient care coordinator. She will help with quoting fees, scheduling surgery and sending all necessary information to you before and after surgery. Sharon will help determine which operations are covered by insurance and which are self pay. In general, she is the liaison between the business and medical ends of the process. Sharon has been with the practice since 2001 and is easily able to get the answers you need.

Jill Keaveney is our medical administrator. She has been involved with Plastic practices since 2004 having served as office manager for Dr. Robert Savage until his retirement from plastic surgery. She is able to help coordinate your appointments and surgery, explain what will happen during your time in the office and help with answers about pre and post op care. She helps guide our patients through the entire surgical experience. She is a great help in keeping fresh flowers in the office. Outside of the office Jill also works at Gillette Stadium and is an avid football fan.


The office staff has more than a combined 30 years experience working with Accurate Aesthetics Plastic Surgery. They will treat you in the most professional and courteous manner. Remember, we strive for excellent care with excellent results.


Facility

We maintain state of the art facilities with the latest medical tools and technology. Many operations can be done in our Private Surgery Suite. Most patients feel more comfortable in the private setting. Safety, however, is not compromised. This is NOT office surgery but surgery in an ambulatory surgery center that happens to be within the office suite.

The vast majority of ambulatory surgery facilities are not accredited, operating independently of any peer review and inspection process. At Accurate Aesthetics Plastic Surgery, Dr. Hein is the medical director for the fully accredited operating suite. This includes the operating room, recovery room, scrub area and prep/sterilization area. The same as a patient should ask about board certification for the physician, they should also ask about certification or accreditation of the operation room, hospital or facility. The American Association for the Accreditation of Ambulatory Surgery Facilities (AAAASF) accreditation has been recognized as the gold standard. The anesthesiologists are all board certified and maintain privileges at Newton Wellesley Hospital.

At Accurate Aesthetics you can be assured of surgery being performed in the right place for you (office or hospital) under the safest conditions with the most caring staff and in an especially private and confidential setting. We invite our patients and referring physicians to tour the facility at their convenience.

Discover how Dr. Hein can help you achieve your
desired goals by scheduling a private consultation